What is your return policy?
DENIM BROTHERS GROUP PTY LTD TRADING AS TKD will take every measure to ensure your item is sent in perfect condition, however we take no responsibility for items lost or damaged during postage. Please note: We do not accept returns on products that were not purchased via this website. All merchandise sold on sale is final sale and cannot be returned unless it is damaged or we sent the wrong item. Returns will only be accepted under the above stated criteria.
Where do I ship my return/exchange?
How should I ship my return or exchange?
Pack and seal your package securely, in the original packaging if possible. You should ship your return/exchange with a carrier who will provide your package with a tracking number to ensure that your package does not get lost. Packages must be returned prepaid. We do not accept COD.
DENIM BROTHERS GROUP PTY LTD TRADING AS TKD will not take responsibility for items lost our damaged during posting and or shipping.
When will my credit card be refunded?
Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment. The credit may not show up until your credit card's next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
We make it, we back it
3 years warranty
On all products
7 day return period
Money back guarantee